Frequently Asked Questions

The Top 5 (Or So)

Isn't this a chocking hazard?

No. As a mom, the first stop in the product design process was with a safety consultant to see if interchangeable nipples could be done safely. It was intentionally designed above the required safety standards so that, assembled or not, each part is AT LEAST 32mm in size.

Is it wood? Will it splinter?

No! The cap and shield piece are made of recycled paper and eco resin called Richlite. It doesn’t splinter like wood does. It is food grade, non-toxic, dishwasher safe, and sustainable!

Richlite is a Forest Stewardship Council, Environmental Protection Declaration, Health Product Declaration, Greenguard, National Food Safety, and Eco Bind certified product.

What are the nipples made of?

The Soothe Beginnings nipples are food grade silicone and latex free. We test every batch even though the requirement is to only test once per year. Safety is the top priority! Did you know silicone is recyclable?

What are the different pacifier shapes for?

The nipples selected are the highest rated for quality suck. And of course, every baby has their own nipple shape preference! If you are breastfeeding I recommend the nursing nipple first. The standard nipple is the same shape the hospital gives, as it is the top rated shape overall. The orthodontic nipple is the other top rated, so try that one next if need be! My daughter took the orthodontic shape herself!

How often to replace the nipples?

Pacifier nipples should be replaced every 4-6 weeks for sanitary and safety reasons. Be sure to replace the nipple if there are any signs of damage. We offer a nipple subscription to take that off your plate.

Why bother giving a pacifier?

Pacifiers have SO many health benefits! In addition to being a great soothing tool, they reduce the risk of SIDS. Pacifiers can help aid in digestion, reflux, and are shown to help NICU babies go home sooner.

How do I clean these?

All components are dishwasher safe! You can also use boiling water or steam bags. Be sure to clean them routinely and take them apart before doing so.

Where are the products made?

Soothe Beginnings pacifiers (both the Richlite and the nipples) are manufactured, tested, and shipped in the USA. 

Shipping & Returns

Do you ship internationally?

Not at this time but it is in the plans!

What is the shipping fee?

We offer $6 flat-rate shipping on all orders.

How can I track my order?

We'll keep you informed as we process your order and pass along an official shipment tracking number as soon as your order is queued to leave our warehouse.

What is the return policy?

You have 30 days from the date of your purchase to return non-personalized items. T-shirts and personalized pacifiers are nonrefundable.

What is the process for returning an item?

Ship your product with order information to:

Soothe Beginnings Returns, 1 Old Mills Way, Columbus, GA 31907

Once we receive your returned item, we will initiate your refund immediately. Please note that the time it takes for the refund to appear in your account can vary, depending on your bank's processing times. We appreciate your patience as this process is completed.

From the Newsletter:

Pacifiers: The Surprising Health Benefits

Pacifiers are great for calming crying babies and keeping parents sane. But guess what? They also come with some amazing (and sometimes surprising) health perks!

From the Newsletter:

All You Need to Know About Weaning

The 'who,' 'what,' 'when,' and 'how' of weaning your little one off of pacifiers.